Privacy
Policy

Introduction

This Privacy Policy explains how Sunny Casas (“we,” “us,” or “our”) collects, uses, and discloses your personal data when you interact with our services. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

Data Controller

The data controller responsible for your personal data is:

Company Name: Sunny Casas 

Registered Address: Orihuela Business Centre, Calle Pablo Picasso 1, 2nd Floor, local 1, Playa Flamenca 03189 Orihuela Costa 

Email Address: info@sunnycasas.com 

Phone Number: +34 691 160 120

What Data Do We Process?

We process the data you provide us with. Depending on the type of service requested, we may process the following categories of personal data:

Identification Data: Name, contact information, identification numbers.
Economic and Financial Data: Bank details, payment information, tax details.
Data on Personal and Social Circumstances: Marital status, dependents (when relevant to a transaction).
Employment Data: Occupation, job position (when relevant to the service provided).
Property Information: Details related to properties you are interested in or own.
Usage Data: Information on how you interact with our website and services (e.g., cookies, IP address, browsing behavior).

How Is Your Data
Collected?

The data we process is collected directly from you, either through forms, contracts, or direct communication. We do not process data from additional sources or third-party companies unless required by law.

What Is the Purpose of Processing Your Personal Data?

We process your personal data for the following purposes:

Contract Performance: To fulfill the obligations of a property intermediation contract or to assist in finding financial solutions.
Providing Our Services: Communicating about properties, responding to inquiries, processing transactions.
Marketing and Communication: To send newsletters, updates, or other communications related to services similar to those you have inquired about or used.
Legal Obligations: To comply with legal and regulatory obligations related to real estate transactions, tax, and financial regulations in Spain.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds, in accordance with the GDPR and LOPDGDD:

Contractual Obligation: When the processing is necessary to fulfill a contract with you, such as a property intermediation contract or financial solution agreements.
Consent: Where you have explicitly given consent, such as for receiving marketing communications.
Legal Obligation: Where we are required by Spanish law to process your personal data for tax, legal, or regulatory reasons.
Legitimate Interest: Where processing is in our legitimate interests (e.g., marketing similar services) and does not override your fundamental rights.

Data Retention Period

We retain your personal data for the following periods, depending on the nature of the data and the purpose of processing:

Property Transactions: Personal data related to real estate transactions will be kept for four years for tax purposes and five years for legal liability purposes after the transaction has ended.
Marketing Data: If you have provided consent for receiving marketing communications, your data will be kept until you withdraw your consent or request the deletion of your information.
Legal Obligations: Data required for legal, accounting, or regulatory reasons will be retained for the duration mandated by law.

Data Sharing and Third Parties

Your data may be shared with third parties in the following circumstances:

Legal and Regulatory Authorities: Where required by law, such as for legal, tax, or labor obligations.
Service Providers: Such as payment processors, web hosting services, or email marketing platforms, to facilitate the services we provide.
Real Estate Professionals: Including financial organizations, law firms, notary agencies, and financial advisors, to fulfill the real estate transaction services you have requested.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

We ensure that any third parties with whom we share your data are obligated to respect the security and confidentiality of your personal data.

Your Rights

Under the GDPR and LOPDGDD, you have the following rights regarding your personal data:

Right to Access: You can request a copy of your personal data and verify how we are using it.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your data in specific circumstances, such as when the data is no longer necessary for the purposes it was collected.
Right to Restrict Processing: You can ask us to limit the processing of your data in certain situations, such as during a legal dispute.
Right to Data Portability: You can request that we transfer your data to another organization.
Right to Object: You can object to the processing of your data based on our legitimate interests, including for marketing purposes.
Right to Withdraw Consent: You can withdraw your consent at any time for processing activities based on your consent.

To exercise any of these rights, please contact us at: 

Email: info@sunnycasas.com

Phone: +34 691 160 120

Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and for analytics purposes. For more information, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your privacy in accordance with GDPR and LOPDGDD.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: